feat(managing-workflow): add back operational tasks

Author: Matthew Fisher

src/managing-workflow/operational-tasks.md

@@ -1,3 +1,50 @@
 # Operational Tasks
 
-TODO (bacongobbler): rewrite for v2
+Below are some common operational tasks for managing the platform.
+
+
+## Managing users
+
+There are two classes of Workflow users: normal users and administrators.
+
+ * Users can use most of the features of Workflow - creating and deploying applications, adding/removing domains, etc.
+ * Administrators can perform all the actions that users can, but they also have owner access to all applications.
+
+The first user created on a Workflow installation is automatically an administrator.
+
+
+## Promoting users to Administrators
+
+You can use the `deis perms` command to promote a user to an administrator:
+
+    $ deis perms:create john --admin
+
+
+## Re-issuing User Authentication Tokens
+
+The controller API uses a simple token-based HTTP Authentication scheme. Token authentication is
+appropriate for client-server setups, such as native desktop and mobile clients. Each user of the
+platform is issued a token the first time that they sign up on the platform. If this token is
+compromised, it will need to be regenerated.
+
+A user can regenerate their own token like this:
+
+    $ deis auth:regenerate
+
+An administrator can also regenerate the token of another user like this:
+
+    $ deis auth:regenerate -u test-user
+
+At this point, the user will no longer be able to authenticate against the controller with his auth
+token:
+
+    $ deis apps
+    401 UNAUTHORIZED
+    Detail:
+    Invalid token
+
+They will need to log back in to use their new auth token.
+
+If there is a cluster wide security breach, an administrator can regenerate everybody's auth token like this:
+
+    $ deis auth:regenerate --all=true